When the detergent you added to your washing cycle is not dispensed completely into the washer tub it may be caused by three major reasons.
Lg washer detergent dispenser not draining.
Again not residual water but water up to the max line.
The washer detergent dispenser has solenoids valves behind it that allow for the detergent to dispense properly.
Press down on the depressed tab between the softener and bleach inserts.
Stacey holtorf stacey concerning your top load washer you stated you pulled the dispenser drawer and cleaned it out did you probe the drain holes and if the drawer also has drain tube hoses attached probe them or blow out with compressed air to get rid of blockage.
The unit will try to get rid of some of the excess of suds by adding time to the cycle up to 2 hrs.
If all of the above suggestions for fixing a washer that does not dispense detergent fail to fix your issue the next thing is to test the solenoids.
Replace the dispenser back.
Once the detergent dispenser is removed from the washer disassemble the inserts from the tray and clean each of the components with warm water and a soft bristle brush.
Fabric softener drainage issues occasionally are the result of low water pressure to your washer not a problem with the automatic dispenser.
Using the wrong detergent or too much of the right detergent can cause the unit not to drain completely or for the clothes to feel whether after the load.
Not residual water as in normal but water up to the max line in later loads water remained in the softener dispenser but not in the soap tray as in the first time.
Clean the washer detergent dispenser regularly to avoid clogging.
I bought the washer 3700hva on jan 29th and there was water in the liquid soap dispenser after the first load.
When the washer s water valve screens become blocked with sediment and debris in your water the obstruction could diminish water pressure to your washer preventing the softener from draining right.
After the detergent dispenser is cleaned and rinsed re assemble the inserts and replace the detergent dispenser into the washer.
Detergent can gradually build up in the detergent tray and its attachments over time.
When the detergent is not dispensing completely into the washer tub the primary cause is usually the amount or type of detergent or a maintenance related issue.